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Automates complex product configuration, pricing calculations, and quote generation for customizable manufactured products with dynamic BOMs and pricing rules.

Provides customers with 24/7 online access to order status, product documentation, spare parts catalogs, and service ticket management through branded web portals.

Enables visual product configuration with 3D models, real-time pricing, and automated BOM generation for configure-to-order manufacturing environments.

Manages distributor networks, reseller partnerships, and channel partner programs with tools for onboarding, performance tracking, and incentive management.

Manages CAD files, technical drawings, specifications, and engineering documentation with version control, revision tracking, and approval workflows.

Controls engineering change orders (ECOs), change requests (ECRs), impact analysis, and approval workflows throughout the product lifecycle with full traceability.

Captures, tracks, and manages product requirements, specifications, and regulatory compliance needs with traceability throughout the product development lifecycle.

Facilitates Failure Mode and Effects Analysis with structured templates, risk priority calculations, action tracking, and integration with design and process development.

Controls changes to products, processes, equipment, and documents with impact assessment, cross-functional approval, and implementation verification workflows.

Manages Advanced Product Quality Planning and Production Part Approval Process workflows with phase gates, deliverables tracking, and documentation packages.

Tracks physical assets, spare parts inventory, locations, and usage with min/max levels, automated reordering, and integration with maintenance work orders.

Computerized system for planning preventive maintenance, managing work orders, tracking asset history, and optimizing maintenance resources to minimize equipment downtime.

Implements PDCA cycles, Kaizen events, and Lean Six Sigma methodologies with digital tracking of improvement projects, root cause analysis, and KPI dashboards.

Digital shift logs capturing production data, issues, actions taken, and pending tasks with structured handover communication between shifts for continuous operations.

Schedules and tracks cleaning activities, sanitation protocols, and hygiene compliance with verification checklists for food, pharma, and regulated manufacturing.

Integrates facility operations including space management, vendor contracts, utilities monitoring, and building maintenance for manufacturing plants and offices.

Provides step-by-step visual work instructions with images, videos, and interactive content accessible on shop floor devices to guide operators through manufacturing tasks.

Monitors and calculates OEE metrics (availability, performance, quality) in real-time to identify production losses and drive continuous improvement initiatives.

Manages project commissioning activities, punch lists, testing protocols, documentation packages, and handover processes for new equipment and facilities.

Plans, schedules, and conducts internal and external audits with checklists, findings tracking, corrective actions, and audit report generation for compliance management.

Captures, investigates, and resolves non-conforming materials and products with disposition workflows, containment actions, and linkage to corrective action processes.

Manages quality inspections with digital checklists, measurement data collection, pass/fail criteria, and statistical analysis for incoming, in-process, and final inspections.

Tracks and investigates deviations from standard procedures, specifications, or regulations with impact assessment, approval workflows, and corrective action linkage.

Schedules and tracks calibration of measurement equipment and instruments with calibration certificates, due date alerts, and out-of-tolerance investigation workflows.

Monitors supplier performance, manages supplier audits and scorecards, tracks supplier corrective actions, and ensures incoming material quality compliance.

Manages receiving inspection processes with sampling plans, acceptance criteria, material holds, and supplier notification for purchased materials and components.

Manages product warranty registration, claims processing, coverage validation, supplier recovery, and warranty cost analysis throughout the product lifecycle.

Tracks customer service requests, technical support tickets, and issue resolution with SLA monitoring, assignment rules, and customer communication portals.

Manages service agreements, maintenance contracts, renewals, billing schedules, and contract performance tracking for ongoing customer service commitments.

Manages spare parts stock levels, locations, pricing, and availability across service centers and field technicians for efficient service delivery.

Captures, investigates, and resolves customer complaints with root cause analysis, corrective actions, and trend analysis for continuous improvement.

Collects and analyzes customer feedback through surveys, Net Promoter Score (NPS), and satisfaction measurements to drive service improvements.

Manages product returns and replacements with authorization workflows, tracking, inspection, disposition, and customer refund/credit processing.

Coordinates field technicians, service appointments, work orders, parts inventory, and customer communications for equipment installation, maintenance, and repair services.

Comprehensive platform for managing workplace safety, environmental compliance, occupational health programs, and sustainability initiatives with regulatory reporting.

Reports, investigates, and tracks safety incidents, near misses, and hazards with root cause analysis, corrective actions, and regulatory reporting workflows.

Tracks and reports environmental metrics, carbon emissions, energy consumption, waste reduction, and ESG performance for sustainability compliance and stakeholder reporting.

Controls high-risk work activities through digital permit workflows including hot work, confined space entry, electrical work, and excavation authorizations with safety approvals.

Manages hazardous and non-hazardous waste streams with manifests, disposal tracking, regulatory reporting, and waste reduction metrics for environmental compliance.

Manages chemical inventory, Safety Data Sheets (SDS), exposure monitoring, and hazardous material compliance with OSHA, REACH, and GHS requirements.

Monitors and analyzes facility energy usage with real-time dashboards, consumption patterns, and optimization recommendations to reduce energy costs and carbon footprint.

Identifies, assesses, and mitigates environmental risks including emissions, discharges, chemical exposure, and contamination with regulatory compliance tracking.

Centralized repository for managing controlled documents with version control, approval workflows, electronic signatures, and audit trails for regulatory compliance.

Cloud-based central hub for storing all manufacturing data, files, and records with enterprise search, metadata tagging, and role-based access controls.

Manages IT support tickets, hardware/software assets, license tracking, and help desk operations with ITIL-aligned workflows for manufacturing IT infrastructure.

Provides external suppliers and vendors with secure portal access for purchase orders, quality specifications, delivery schedules, and collaborative issue resolution.